Support services that meet you where you are

Whether you need help monitoring and maintaining delivered AI automations for clients, ensuring your GenAI SaaS delivers consistent, reliable quality, or want to make more efficient use of your internal AI team, we tailor our support to fit your goals, workflows, and scale.

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AI Agency

You’re building cutting-edge AI solutions for clients, but post-launch monitoring and incident management is pulling your team away from serving new clients.

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AI SaaS company

You’ve shipped a great GenAI product. But when it hits real users, issues like drift, hallucinations, and cost spikes are silently hurting customer satisfaction.

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Enterprise

You’ve invested in internal AI capacity, but keeping LLMs and GenAI apps stable in production is pulling your team away from building new features.

We provide various services
to support your AI systems in production

Kedmya is an independent agency that specializes in AI observability and monitoring

24/7 monitoring team

We provide a flexible monitoring and incident resolution team of AI reliability experts so you can stay focused on building new features while we keep your AI system reliable and safe in production.

AI monitoring setup

We help you set up robust monitoring for your AI application; tracking latency, hallucinations, and more using a state of the art tool stack.

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Iterative AI improvement

Using real-world feedback and observability insights, we help your AI become more accurate, reliable, and cost-efficient with every iteration.

Cases
Problem

One month after putting a RAG chatbot into production, it started hallucinating because of a gap in its knowledge base.

Solution

Using state-of-the-art observability methods combined with human-in-the-loop monitoring, this gap was detected and a report was created on which documents the client needs to add to the knowledge base.

Result

Better and factual information returned to the customer, leading to an improvement in satisfaction and feedback.

Problem

A SaaS product offering AI-generated summaries starts seeing OpenAI bills with unexpected costs three times as high as it used to be.

Solution

Using a combination of proactive alerting and cost mitigation safeguards, these cost anomalies were from that point on detected and prevented from reoccurring.

Result

Clear cost savings and greater peace of mind knowing usage is actively tracked and controlled.

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Integration with multiple monitoring tools

Our flexible approach allows integration with any tool of your choice

We integrate your AI systems with monitoring solutions tailored to your tech stack, ensuring full compatibility and minimal disruption, whether you require or are using cloud-native infrastructure, custom-built applications, or third-party APIs

Contact Us
Get in touch for a free monitoring assessment.

Contact us by sending a mail to support@kedmya.com or by using the form below.

Location

Amsterdam, The Netherlands